About Samsara
Transforming physical operations with IoT technology
Key Highlights
- Public company following an $805M IPO
- Raised $930M in funding across multiple rounds
- Serves thousands of customers including Penske and Sysco
- Headquartered in San Francisco, CA with 1001+ employees
Samsara is a leading IoT company headquartered in the Design District of San Francisco, CA, specializing in digitizing physical operations across various industries, including transportation, logistics, and construction. With over 1,000 employees and a successful $805 million IPO, Samsara has raised...
🎁 Benefits
Samsara offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and comprehensive health benefits, including pare...
🌟 Culture
Samsara fosters a culture focused on innovation and technology, aiming to transform underserved operational sectors with IoT and AI solutions. The com...
Overview
Samsara is hiring a Trial Success Manager to ensure enterprise trials are executed with excellence. You'll work closely with the Sales team to help prospective customers realize the full value of our solutions. This role requires strong collaboration skills and a customer-focused mindset.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within a technology or SaaS environment. Your experience has equipped you with the ability to understand customer needs and drive successful outcomes during trial periods. You excel at building relationships and have a knack for communicating complex solutions in a clear and engaging manner.
You are detail-oriented and organized, ensuring that every aspect of the trial process is executed flawlessly. Your proactive approach allows you to anticipate challenges and address them before they impact the customer experience. You thrive in collaborative environments and enjoy working with cross-functional teams to achieve common goals.
What you'll do
As a Trial Success Manager at Samsara, you will play a crucial role in the execution of enterprise trials, ensuring that prospective customers experience the full value of our solutions. You will partner closely with the Sales team to facilitate seamless trial execution and provide ongoing support to customers throughout the trial period. Your responsibilities will include coordinating with internal teams, gathering feedback from customers, and making recommendations for successful implementation.
You will also be responsible for tracking trial progress and outcomes, analyzing data to identify trends and areas for improvement. Your insights will help shape future trial strategies and enhance the overall customer experience. You will be an advocate for the customer, ensuring their voice is heard within the organization and that their needs are met.
What we offer
At Samsara, you will be part of a dynamic team that is dedicated to transforming physical operations through innovative technology. We offer a supportive work environment where you can make a meaningful impact. You will have the opportunity to grow your skills and advance your career while contributing to the success of our customers and the company as a whole.
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