Program Manager • Mid-Level

Who you are

You have a strong background in sales quality management, with experience in customer-facing roles that have equipped you with the skills to assess compliance and drive improvements in sales outcomes. You understand the importance of data monitoring systems and have a keen eye for detail, ensuring that quality assurance operations are effectively implemented across teams. Your ability to collaborate with leadership and cross-functional stakeholders is essential, as you will be working closely with various departments to enhance the customer experience. You are proactive in identifying areas for improvement and have a track record of using business intelligence to inform your strategies. You thrive in environments where you can make a significant impact and are excited about the opportunity to contribute to the digital transformation of physical operations.

What you'll do

In this role, you will be responsible for partnering with leadership to develop and implement sales quality programs that drive strong outcomes. You will assess compliance across various segments and utilize data monitoring systems to ensure that quality standards are met. Your role will involve analyzing sales processes and identifying opportunities for improvement, leveraging business intelligence to inform your recommendations. You will collaborate with cross-functional teams to enhance the customer experience, ensuring that all stakeholders are aligned and informed. Your expertise in quality assurance operations will be crucial as you work to establish best practices and drive continuous improvement initiatives. You will also be involved in training and supporting teams to ensure they are equipped to meet quality standards and achieve sales goals.

What we offer

At Samsara, you will be part of a pioneering team that is shaping the future of physical operations. We offer a collaborative work environment where your contributions will be valued and recognized. You will have the autonomy to make an impact and the support of a dedicated team as you work towards our mission of improving safety, efficiency, and sustainability in various industries. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our journey to digitally transform operations at scale and make a difference in the industries that power our global economy.