Sales Operations • Senior

Who you are

You have a strong background in quality assurance operations, ideally with experience in customer-facing roles. Your expertise in data monitoring systems and compliance assessment allows you to drive improvements in sales outcomes effectively. You are skilled in collaborating with leadership and cross-functional stakeholders to enhance the customer experience. Your analytical mindset enables you to utilize business intelligence to identify areas for improvement and implement effective solutions. You thrive in a remote work environment and are comfortable working independently while contributing to team goals. You are passionate about leveraging data to inform decisions and improve processes.

Desirable

Experience in the Internet of Things (IoT) industry or related fields would be a plus. Familiarity with sales processes and metrics can help you excel in this role. You are adaptable and open to learning new tools and methodologies that can enhance your effectiveness as a Sales Quality Analyst.

What you'll do

In this role, you will partner with leadership to develop and implement sales quality programs that drive strong outcomes across all segments. You will assess compliance with established standards and identify opportunities for improvement through data analysis. Your responsibilities will include creating and maintaining data monitoring systems that provide insights into sales performance. You will work closely with sales teams to ensure they have the resources and support needed to succeed. By leveraging business intelligence tools, you will analyze trends and provide actionable recommendations to enhance the customer experience. You will also play a key role in training and supporting team members in best practices for quality assurance.

What we offer

Samsara offers a dynamic work environment where you can make a significant impact on the future of physical operations. As part of a recently public company, you will have the autonomy to drive initiatives that matter. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to improve the safety, efficiency, and sustainability of operations across various industries. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.