About Seesaw
Empowering interactive learning for students and teachers
Key Highlights
- Headquartered in San Francisco, CA
- $13 million in funding to date
- Used by schools globally, including Nexus International in Singapore
- Integrates with Google Classroom and Canvas
Seesaw is an interactive learning platform headquartered in the Financial District of San Francisco, CA, that empowers students, teachers, and parents through its comprehensive app. With $13 million in funding, Seesaw is utilized by schools globally, including Nexus International in Singapore, provi...
🎁 Benefits
Seesaw offers full medical, dental, and vision coverage, a 401(k) plan with company match, paid parental leave, a flexible vacation policy, free lunch...
🌟 Culture
Seesaw fosters a culture focused on transparency and collaboration among teachers, students, and parents. The company emphasizes continuous improvemen...
Customer Success Manager • Mid-Level
Overview
Seesaw is hiring an Enterprise Customer Success Manager to manage post-sales relationships with enterprise accounts in the K-12 education market. You'll collaborate with various teams to ensure customer satisfaction and drive value. This role requires experience in customer success and understanding of the education sector.
Job Description
Who you are
You have a strong background in customer success management, particularly within the K-12 education market. Your experience includes managing relationships with large district partnerships, ensuring that clients derive maximum value from the services provided. You are adept at leading consultative meetings and using data to inform strategies for account management.
You possess excellent communication skills, allowing you to effectively collaborate with cross-functional teams, including sales, support, product, and engineering. Your ability to understand customer needs and translate them into actionable insights is key to your success in this role. You are passionate about education and committed to helping educators and students succeed.
What you'll do
In this role, you will manage a portfolio of Seesaw's largest district partnerships, ensuring that they are fully utilizing the platform to enhance their educational offerings. You will own the renewal and expansion process for your accounts, proactively identifying opportunities for growth and improvement. Leading consultative meetings with key district stakeholders, you will leverage data to develop tailored strategies that meet their unique needs.
You will collaborate closely with various teams to escalate issues, discover trends, and drive continuous improvement in customer satisfaction. Your insights will help shape the direction of Seesaw's offerings, ensuring that they remain aligned with the needs of educators and students. You will be a vital part of the team, contributing to Seesaw's mission of providing joyful and connected learning experiences.
What we offer
Seesaw is committed to fostering a supportive and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a mission-driven company that values the contributions of every team member and strives to make a positive impact in the education sector.
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