About Sezzle
Empowering consumers with interest-free payment solutions
Key Highlights
- Over 1 million active users leveraging BNPL solutions
- $116.7 million raised in funding to date
- Remote-first work culture with flexible policies
- Unique credit-building service for consumers
Sezzle, headquartered in Downtown West, Minneapolis, MN, is a leading Buy Now, Pay Later (BNPL) platform that empowers consumers with interest-free payment solutions. With over 1 million active users and partnerships with major retailers, Sezzle has raised $116.7 million in funding to enhance its se...
๐ Benefits
Sezzle offers a comprehensive benefits package, including a robust 401k plan with an impressive employer match, RSUs, and generous paid time off. Empl...
๐ Culture
Sezzle's culture is centered around financial empowerment and innovation in the BNPL space. As a remote-first company, it fosters flexibility and incl...
Overview
Sezzle is hiring a Customer Service Agent to provide empathetic and effective support to customers. You'll be responsible for troubleshooting and delivering clear instructions to enhance customer success. This role is ideal for candidates based in Bogota, Colombia.
Job Description
Who you are
You are a customer-driven problem solver who thrives on helping others succeed. With excellent written and verbal communication skills, you have a genuine and empathetic voice that resonates with customers. You are dependable and resourceful, finding joy in going above and beyond to ensure customer satisfaction. Your passion for driving customer success aligns perfectly with Sezzle's mission to financially empower the next generation. You understand the importance of clear communication and are adept at troubleshooting issues effectively.
What you'll do
In this role, you will provide clear, prompt, and detailed support to our consumers, ensuring that their questions about utilizing Sezzle are answered thoroughly. You will showcase your passion for customer service by connecting with customers and addressing their needs with empathy and clarity. Your responsibilities will include writing concise instructions to help customers navigate our services, as well as troubleshooting any issues they may encounter. You will be part of a dynamic team that values innovation and collaboration, contributing to a unique shopping journey for our users.
What we offer
At Sezzle, we are committed to building an innovative and dynamic team that is passionate about creating more than just transactions. We offer a supportive work environment where you can grow and develop your skills. As a remote position, you will have the flexibility to work from Bogota while being part of a team that is redefining the shopping experience. Join us in shaping the future of fintech and retail, and help us drive real impact on merchant sales through increased conversions and higher order values.
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