About Skello
Optimizing workforce management for every business
Key Highlights
- Headquartered in Sainte-Avoye, Paris, France
- Raised $54.4 million in Series A funding
- Serves thousands of customers including Adidas and Starbucks
- Flexible teleworking policy (2-3 days/week)
Skello is a workforce management platform headquartered in Sainte-Avoye, Paris, that simplifies scheduling for businesses, particularly in the hospitality sector. Trusted by thousands of customers, including Adidas and Starbucks, Skello has raised $54.4 million in Series A funding to expand its oper...
π Benefits
Employees enjoy 10 days off (VRD: Very Relaxing Day) plus paid holidays, a comprehensive health plan with mutual Alan, and a tailored onboarding proce...
π Culture
Skello fosters a culture focused on solving real workforce challenges with a user-friendly tool. The company values diversity and gender parity, activ...
Overview
Skello is hiring an Account Manager for the Spanish market to drive revenue growth and enhance customer satisfaction. You'll focus on upselling and client retention strategies. This role requires strong interpersonal skills and a customer-first mindset.
Job Description
Who you are
You have experience in account management or a related field, ideally with a focus on customer satisfaction and revenue growth. You understand the importance of building strong relationships with clients and have a proven track record of upselling and retaining customers. You are fluent in Spanish and have excellent communication skills, allowing you to effectively engage with clients and understand their needs. You thrive in a collaborative environment and are motivated by achieving targets and contributing to team success.
You are adaptable and can navigate the challenges of a fast-paced environment, always keeping the customer at the forefront of your decisions. You are proactive in identifying opportunities for growth and are comfortable working with data to inform your strategies. You are passionate about helping clients succeed and are committed to delivering exceptional service.
What you'll do
As an Account Manager at Skello, you will play a crucial role in driving revenue growth post-sale. You will be responsible for identifying upselling opportunities and transforming them into signed contracts, ensuring that our clients receive the maximum value from our solutions. You will work closely with the sales team to develop strategies that enhance customer satisfaction and retention. Your role will involve regular communication with clients to understand their evolving needs and to provide tailored solutions that meet those needs.
You will also collaborate with cross-functional teams to ensure that client feedback is incorporated into our product development process. By fostering strong relationships with clients, you will help to create a loyal customer base that contributes to Skello's growth. You will be expected to track and report on key performance metrics related to client satisfaction and revenue growth, using this data to inform your strategies and improve our offerings.
What we offer
At Skello, you will be part of a dynamic and supportive team that values collaboration and innovation. We offer a competitive salary and benefits package, including meal vouchers and wellness initiatives to support your well-being. You will have the opportunity to work in a vibrant office environment at WeWork, complete with amenities like a rooftop and gym. We believe in fostering a close-knit team culture, with regular team-building activities and social events. Join us in our mission to revolutionize HR solutions for field teams across Europe.
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