About Skyscanner
Your go-to platform for easy travel bookings
Key Highlights
- Headquartered in Edinburgh, UK with 1001+ employees
- Raised $174.4 million in Series A funding
- Over 100 million monthly users
- Strong focus on sustainable travel solutions
Skyscanner, headquartered in Edinburgh, UK, is a leading travel aggregator platform that simplifies the search for flights, hotels, and car hire. With over 100 million monthly users, Skyscanner has raised $174.4 million in funding and operates in both B2C and B2B markets. The company is focused on t...
🎁 Benefits
Skyscanner offers a range of benefits including 30 days every 2 years to work from another Skyscanner office, the option to purchase extra holidays, f...
🌟 Culture
Skyscanner's culture emphasizes consumer focus and innovative marketing strategies, allowing the company to grow significantly through word-of-mouth r...
User Researcher • Senior
Overview
Skyscanner is hiring a Senior User Research Manager to lead the Metasearch Research team. You'll focus on understanding traveler behavior and shaping product strategy. This role requires significant experience in user research and collaboration with product and design teams.
Job Description
Who you are
You have extensive experience in user research, ideally with a focus on travel or technology sectors — you've led research initiatives that inform product development and enhance user experience. Your strong analytical skills allow you to translate complex data into actionable insights that drive strategic decisions. You excel in mixed-method research approaches, combining qualitative and quantitative data to uncover user needs and preferences. Your leadership experience enables you to guide teams effectively, fostering a collaborative environment that encourages innovation and creativity. You are comfortable working closely with product and design leaders, ensuring that user insights are integrated into the product development process. You are passionate about championing the user experience and advocating for the traveler in every decision made.
What you'll do
In this role, you will lead the Metasearch Research team, focusing on understanding how travelers choose, compare, and book options across various travel services. You will design and implement strategic research initiatives that uncover long-term business opportunities and inform product direction. Collaborating closely with product and design teams, you will provide insights that shape the future of decision-making within the marketplace. Your responsibilities will include guiding core product development through hands-on direction and ensuring that user insights are effectively communicated and utilized. You will also scout for emerging trends and user needs, ensuring that the team remains ahead of the curve in understanding traveler behavior. Your role will be pivotal in elevating the quality of insights and fostering a user-centered culture within the organization.
What we offer
Skyscanner offers a dynamic work environment where you can make a significant impact on the travel experience of millions. You will be part of a global brand with a mission to simplify travel planning for everyone. The company promotes a hybrid working model, allowing flexibility in how you work. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of travel and making it accessible for all.
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