User Researcher • Senior

Who you are

You have extensive experience in user research, ideally with a focus on travel or technology sectors — you've led research initiatives that have directly influenced product development and strategy. Your ability to design and conduct mixed-method research allows you to uncover deep insights into user behavior and preferences. You excel in collaborating with cross-functional teams, particularly with product and design leaders, to ensure that user insights are integrated into decision-making processes. Your strong communication skills enable you to present findings effectively to stakeholders at all levels, fostering a user-centered culture within the organization.

What you'll do

In this role, you will lead the Metasearch Research team, guiding strategic research initiatives that address key questions about how travelers choose, compare, and book their travel options. You will design forward-looking research methodologies that unlock long-term business opportunities and provide actionable insights to inform product development. Collaborating closely with product and design teams, you will ensure that user insights are at the forefront of decision-making processes. You will also mentor junior researchers, fostering their growth and development within the team. Your work will directly contribute to Skyscanner's mission of becoming the world's number one travel ally, impacting millions of travelers globally.

What we offer

Skyscanner offers a dynamic work environment where innovation and collaboration are at the core of our culture. You will have the opportunity to work with a talented team dedicated to transforming the travel experience for users worldwide. We provide competitive compensation and benefits, including flexible working arrangements to support work-life balance. Join us in our mission to make travel planning easier and more accessible for everyone.