Trainer • Mid-Level

Who you are

You have experience in training and development, particularly in customer support environments — you understand the importance of effective onboarding and continuous skill enhancement for team members. You are adept at creating engaging training materials and sessions that resonate with diverse learning styles.

Your strong communication skills enable you to convey complex information clearly and effectively — you can adapt your teaching methods to suit the needs of different learners, ensuring that all team members feel empowered and informed. You are also data-driven, using assessments to identify areas for improvement and measure training effectiveness.

What you'll do

As a Trainer at Slice, you will be responsible for designing and executing a comprehensive training program for new employees in the Customer Support and Phone Teams. You will develop training manuals and maintain records to track progress and compliance with company policies. Your role will involve identifying training needs and implementing new programs as required by business leaders, ensuring that all employees are fully informed and equipped to perform their roles effectively.

You will also focus on enhancing the language, technical, and business knowledge of existing team members, creating a culture of continuous learning and improvement. By fostering an engaging training environment, you will help team members build the skills necessary to provide exceptional customer support and contribute to the overall success of Slice.

What we offer

At Slice, you will be part of a mission-driven company that empowers local pizzerias with technology and support. We offer a collaborative work environment where your contributions will directly impact the success of our team and the businesses we serve. Join us in making a difference in the restaurant industry while developing your career in training and development.