Technical Account Manager • Senior

Who you are

You have a strong background in technical account management, with a focus on post-sales support and customer engagement. You enjoy collaborating with cross-functional teams to resolve customer issues and provide technical guidance. Your positive attitude and results-oriented mindset help you thrive in a fast-paced environment. You leverage data and metrics to make informed decisions that drive customer success. You are comfortable communicating with stakeholders at all levels within an organization, ensuring that customer needs are met effectively.

Desirable

Experience with cloud data platforms or similar technologies is a plus. Familiarity with sales processes and strategies will enhance your ability to drive growth for your assigned customers. A proactive approach to customer education and support will set you apart in this role.

What you'll do

As a Senior Technical Account Manager at Snowflake, you will be the technical lead for your assigned customers, ensuring their workloads run smoothly on our platform. You will collaborate with Sales Engineers and Solution Architects to identify strategies that enable customers to achieve their business goals. Your role will involve engaging with customers post-production, providing them with the necessary technical guidance and support. You will also work closely with the account team to develop actionable plans that drive growth for your customers' use cases. Your ability to communicate effectively and build relationships will be key to your success in this position.

What we offer

At Snowflake, we foster a culture of innovation and collaboration. You will have the opportunity to work with a high-performing team that is dedicated to making a significant impact in the industry. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in building a future where technology empowers enterprises to reach their full potential.