About SolarWinds
Empowering IT professionals with powerful management tools
Key Highlights
- Over 300,000 customers including NASA and the U.S. Department of Defense
- Publicly traded since 2018 with a strong market presence
- Headquartered in Austin, Texas with a global workforce
- Raised over $1.5 billion in funding to date
SolarWinds Inc. is a leading provider of IT management software, headquartered in Austin, Texas. The company offers a range of products including network performance monitoring, systems management, and IT security solutions, serving over 300,000 customers worldwide, including major organizations lik...
🎁 Benefits
Employees enjoy competitive salaries, stock options, generous PTO policies, remote work flexibility, and comprehensive health benefits....
🌟 Culture
SolarWinds fosters a culture focused on customer success and product excellence, with a strong emphasis on engineering and innovation in IT management...
Overview
SolarWinds is hiring a Senior Customer Renewals Sales specialist to guide customers through the renewal and conversion sales cycle. You'll play a vital role in maintaining and growing customer relationships. This position requires a collaborative and accountable mindset.
Job Description
Who you are
You are a seasoned professional with a strong background in customer renewals and sales, thriving in a collaborative environment where teamwork is essential. Your empathetic approach allows you to connect with customers, ensuring they feel valued and understood throughout the renewal process. You possess a proactive attitude, ready to tackle challenges and contribute to the team's success. Your commitment to excellence drives you to create lasting growth for both yourself and the customers you serve.
What you'll do
In this role, you will be responsible for guiding customers through the renewal and conversion sales cycle, ensuring they continue to benefit from SolarWinds' solutions. You will maintain and grow customer relationships, leveraging your expertise to address their needs and concerns effectively. Your ability to collaborate with cross-functional teams will be crucial as you work to enhance customer satisfaction and retention. You will also play a key role in identifying opportunities for upselling and cross-selling, contributing to the overall growth of the company.
What we offer
At SolarWinds, we prioritize a people-first culture, offering a supportive environment where you can thrive. You will have the opportunity to work with a talented team dedicated to innovation and excellence. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to enrich the lives of the people we serve and make a meaningful impact in the tech industry.
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