Customer Operations • Entry-Level

Who you are

You are an energetic and outgoing individual who enjoys interacting with people and providing excellent customer service. You understand the importance of creating a welcoming environment and are committed to promoting the studio's offerings with professionalism and patience. Your ability to work in a team and support the Head Coach and Community Manager is essential to your role. You are adaptable and can handle varying hours based on the studio's schedule and needs.

What you'll do

As a Core Crew member, you will be responsible for front desk operations, ensuring that every visitor feels welcomed and valued. You will assist in administrative tasks and support sales efforts by promoting the studio's services and generating leads. Your role will involve engaging with the community, answering inquiries, and providing information about classes and memberships. You will contribute to creating a positive atmosphere that encourages customer loyalty and satisfaction.

What we offer

Joining Solidcore means being part of a dynamic team that values collaboration and community. You will have the opportunity to grow within the company and develop your skills in customer service and sales. We offer a supportive environment where your contributions are recognized and appreciated. This part-time position allows for flexibility in hours, making it ideal for those looking to balance work with other commitments.