Automation Engineer • Mid-Level

Who you are

You have a solid background in automation engineering, with experience in developing and maintaining automation systems that enhance customer support and operational efficiency. Your technical skills allow you to analyze and improve existing processes, ensuring that customer interactions are seamless and effective. You thrive in a fast-paced environment and are passionate about leveraging technology to solve complex problems. You are a collaborative team player who enjoys working closely with cross-functional teams to drive improvements and innovations. You understand the importance of customer experience and are committed to delivering high-quality solutions that meet user needs. You are adaptable and open to learning new technologies and methodologies to enhance your skill set.

What you'll do

As an Automation Engineer on the Customer Success team, you will be responsible for developing and maintaining automation solutions that streamline customer interactions and support processes. You will analyze existing workflows to identify bottlenecks and areas for improvement, implementing automation strategies that enhance efficiency and customer satisfaction. You will collaborate with technical teams to ensure that automation solutions are integrated effectively within the Starlink network. Your role will involve continuous monitoring and optimization of automation systems to ensure they meet evolving customer needs. You will also participate in cross-functional projects, contributing your expertise to enhance overall operational performance and customer experience.

What we offer

At SpaceX, you will be part of a mission-driven organization that is at the forefront of space technology and innovation. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a dynamic environment where your contributions directly impact the success of our projects and the satisfaction of our customers. Join us in our mission to make space exploration a reality and provide cutting-edge technology to users around the globe.