Automation Engineer • Mid-Level

Who you are

You have a solid background in automation engineering, with experience in developing and maintaining automation systems that enhance customer support and operational efficiency. You understand the importance of automation in improving customer experiences and are eager to contribute to innovative solutions in a fast-paced environment.

You possess strong problem-solving skills and can work collaboratively with cross-functional teams to identify bottlenecks and implement effective automation strategies. Your technical expertise allows you to analyze complex systems and develop solutions that streamline operations and improve service delivery.

What you'll do

As an Automation Engineer on the Customer Success team, you will be responsible for developing and maintaining automation processes that support the Starlink network. You will work closely with technical teams to identify areas for improvement and implement solutions that enhance customer experience. Your role will involve analyzing existing processes, designing automation workflows, and continuously improving systems to ensure optimal performance.

You will collaborate with various stakeholders to gather requirements and understand the challenges faced by customers. By leveraging your technical skills, you will create automation tools that address these challenges and improve overall service quality. Your contributions will play a crucial role in unlocking customer experience and support bottlenecks within the Starlink network.

What we offer

At SpaceX, you will be part of a mission-driven team that is dedicated to making a significant impact on the future of humanity. We offer a dynamic work environment where innovation is encouraged, and your contributions will be valued. You will have the opportunity to work on cutting-edge technologies and be part of a team that is shaping the future of broadband internet.

We encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to enable human life on Mars and revolutionize global internet access through Starlink.