Automation Engineer • Mid-Level

Who you are

You have a background in automation engineering and are passionate about improving customer experiences through innovative solutions. You thrive in a fast-paced environment and are eager to contribute to the mission of making space exploration a reality. Your experience includes developing and maintaining automation systems that enhance operational efficiency and customer satisfaction.

You possess strong problem-solving skills and are comfortable working with cross-functional teams to identify and address bottlenecks in customer support processes. Your technical expertise allows you to analyze complex systems and implement effective automation strategies that drive results.

What you'll do

As an Automation Engineer on the Customer Success team, you will be responsible for developing and maintaining automation solutions that streamline operations and improve customer interactions. You will collaborate with various technical teams to identify areas for automation and implement solutions that enhance the overall customer experience.

You will continuously monitor and analyze the performance of automation systems, making adjustments as necessary to ensure optimal functionality. Your role will involve working closely with stakeholders to gather requirements and translate them into effective automation strategies that align with the company's goals.

You will also participate in testing and validating automation processes, ensuring they meet quality standards and deliver the desired outcomes. Your contributions will play a crucial role in supporting the growth and success of the Starlink network, ultimately helping to provide fast and reliable internet to millions of users worldwide.

What we offer

At SpaceX, you will be part of a team that is dedicated to pushing the boundaries of technology and innovation. We offer competitive compensation and benefits, as well as opportunities for professional growth and development. Join us in our mission to enable human life on Mars and make a significant impact on the future of space exploration.