Business Operations • Mid-Level

Who you are

You are a proactive analyst with a blend of quantitative skills and a curiosity for market dynamics — you excel at turning complex data into actionable strategies for consumer growth. You have experience performing in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition Cost (CAC), churn rates, and cohort performance, using SQL queries and statistical methods to uncover trends and opportunities.

You are skilled in developing forecasting models for subscriber growth and revenue projections, incorporating external factors like competitive landscapes and economic indicators. You have a strong background in creating and maintaining reporting dashboards and visualizations using tools like Tableau, Power BI, or Looker to track key performance indicators (KPIs).

What you'll do

In this role, you will focus on consumer metrics and insights, conducting research and reporting to support data-driven decisions that accelerate subscriber growth and enhance user value. You will collaborate with cross-functional teams to analyze market trends and optimize acquisition strategies, ensuring that the Starlink Growth team drives consumer adoption effectively.

You will be responsible for developing and maintaining dashboards that provide visibility into key metrics, allowing stakeholders to make informed decisions. Your analyses will inform pricing and retention initiatives, helping to shape strategies that enhance user experience and satisfaction.

What we offer

At SpaceX, you will be part of a mission-driven team that is revolutionizing satellite internet access worldwide. We offer competitive compensation and benefits, along with opportunities for professional growth and development in a fast-paced, innovative environment. Join us in our quest to enable human life on Mars and make a significant impact on global connectivity.