Business Operations • Mid-Level

Who you are

You are a proactive analyst with a strong blend of quantitative skills and a curiosity for market dynamics — you excel at turning complex data into actionable strategies for consumer growth. You have experience performing in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition Cost (CAC), churn rates, and cohort performance, using SQL queries and statistical methods to uncover trends and opportunities. Your ability to develop forecasting models for subscriber growth and revenue projections, incorporating external factors like competitive landscapes and economic indicators, sets you apart.

You are skilled in creating and maintaining reporting dashboards and visualizations using tools such as Tableau, Power BI, or Looker to track key performance indicators (KPIs). Your analytical mindset allows you to inform pricing and retention initiatives effectively, driving consumer adoption and expansion for innovative products like Starlink. You thrive in a fast-paced environment and are comfortable collaborating with cross-functional teams to support data-driven decisions.

What you'll do

In this role, you will focus on analyzing consumer metrics and insights to support the Starlink Growth team. You will perform in-depth analyses of consumer metrics, utilizing SQL to extract and manipulate data, and uncover trends that inform strategic decisions. You will develop forecasting models that predict subscriber growth and revenue, taking into account various external factors that may impact market penetration.

You will create and maintain reporting dashboards that visualize key performance indicators, ensuring that stakeholders have access to actionable insights. Your work will directly influence acquisition strategies and inform pricing and retention initiatives, ultimately enhancing user value and accelerating subscriber growth. You will collaborate closely with marketing and product teams to align strategies and ensure that consumer insights are integrated into broader business objectives.

What we offer

At SpaceX, you will be part of a mission-driven organization focused on enabling human life on Mars. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work alongside some of the brightest minds in the industry, contributing to groundbreaking technologies that are shaping the future of space exploration and connectivity. Join us in our quest to revolutionize broadband internet access worldwide and make a meaningful impact on consumers in remote and underserved areas.