About Splend
Empowering drivers with accessible vehicle solutions
Key Highlights
- Over 10,000 vehicles in the fleet for ride-sharing drivers
- $123.2 million raised in funding to date
- Headquartered in Sydney, NSW with 101-200 employees
- Expanding into food and parcel delivery services
Splend is a leading car supplier and support service for on-demand drivers, headquartered in Sydney, NSW. With over 10,000 vehicles in its fleet, Splend enables individuals to drive for ride-sharing platforms like Uber without needing to own a car. The company has raised $123.2 million in funding an...
🎁 Benefits
Employees enjoy private health insurance, performance-based bonuses, and 25 days of annual leave, plus an extra day off for their birthday. Splend als...
🌟 Culture
Splend fosters a culture of innovation and adaptability, having successfully transitioned from ride-sharing to other gig economy opportunities. The co...
Overview
Splend is hiring a Claims Handler to support the end-to-end handling of non-fault or split liability motor claims. You'll assist in the investigation, validation, and resolution of claims from notification through to settlement. This position is ideal for someone early in their claims career.
Job Description
Who you are
You are someone who is eager to start your career in claims handling, with a keen interest in developing your technical knowledge and customer handling skills. You thrive in a structured environment and are ready to learn about the intricacies of motor claims, particularly in the context of non-fault or split liability cases. You possess strong communication skills and are comfortable interacting with customers to assist them through the claims process.
You are detail-oriented and have a strong desire to understand the claims process from start to finish. You are motivated by the opportunity to contribute to a company that is focused on changing the way people own and operate vehicles, particularly in the context of green mobility and electric vehicles. You are open to feedback and eager to grow within a supportive team.
What you'll do
As a Claims Handler at Splend, you will be responsible for supporting the end-to-end handling of motor claims. This includes assisting in the investigation of claims, validating the details provided by customers, and working towards a resolution that is satisfactory for all parties involved. You will be involved in the claims process from the moment a claim is notified until it is settled, ensuring that all necessary documentation is collected and processed efficiently.
You will work closely with other team members to ensure that claims are handled in a timely manner and that customers are kept informed throughout the process. Your role will require you to develop a strong understanding of the claims management system and the policies that govern motor claims. You will also have the opportunity to learn about the broader context of vehicle ownership and the transition to electric mobility, aligning with Splend's mission to reduce the carbon footprint of the transportation sector.
What we offer
At Splend, you will be part of a dynamic team that is dedicated to making a positive impact in the transportation sector. You will receive comprehensive training and support as you embark on your career in claims handling. The company fosters a culture of growth and development, encouraging you to take on new challenges and expand your skill set. You will have the chance to work in a collaborative environment where your contributions are valued and recognized. Splend is committed to leading the way in green mobility, and you will play a role in this important mission.
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