Account Manager • Lead

Who you are

You have a strong background in account management, ideally with 5+ years of experience in a leadership role. You thrive in environments with significant organizational change and growth, and you are skilled at forecasting and running disciplined operating rhythms. Your ability to coach Account Managers on whitespace, negotiation, and complex deal management sets you apart. You enjoy digging into customer business models, helping your team quantify value, and building scalable processes that enable your AMs to grow their books year over year.

What you'll do

As the Manager of Account Management at Spreedly, you will lead a team dedicated to enhancing customer relationships and driving revenue growth. You will be responsible for developing strategies that align with customer needs and business objectives, ensuring that your team is equipped to deliver exceptional service. You will also work closely with other departments to streamline processes and improve overall customer satisfaction. Your role will involve analyzing customer data to identify trends and opportunities for growth, as well as mentoring your team to achieve their individual and collective goals.

What we offer

Spreedly provides a dynamic work environment where you can make a significant impact. We value autonomy, transparency, and collaboration, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants.