About StackAdapt
The programmatic platform for smarter advertising
Key Highlights
- Headquartered in Toronto, ON with 1,000+ employees
- $304.3 million raised in Series B funding
- Specializes in native, display, video, and audio ads
- Partners with Acxiom and Bombora for audience targeting
StackAdapt is a leading multichannel advertising platform headquartered in the Yonge-Bay Corridor of Toronto, ON. With over 1,000 employees, StackAdapt specializes in programmatic advertising solutions, including native, display, video, connected TV, and audio ads. The company has raised $304.3 mill...
🎁 Benefits
StackAdapt offers a comprehensive benefits package that includes a Work From Home Budget, health/dental/vision benefits, and a Lifestyle Spending Acco...
🌟 Culture
StackAdapt fosters a data-driven culture that prioritizes real-time audience targeting and strategic partnerships to enhance its product offerings. Th...
Customer Success Manager • Lead
Overview
StackAdapt is hiring a Manager of Client Success to lead a team in providing exceptional customer service and support. You'll work with clients to help them achieve their business objectives using the StackAdapt platform. This role requires strong leadership and a data-driven approach.
Job Description
Who you are
You have a proven track record in customer success management, ideally with experience leading teams that deliver exceptional service. Your data-driven mindset allows you to analyze client needs and drive results effectively. You are passionate about fostering long-lasting client relationships and understand the importance of being a trusted advisor. Your adaptability and creative problem-solving skills enable you to navigate challenges and find innovative solutions for clients. You thrive in a remote-first environment and are comfortable collaborating with teams across different time zones. You are committed to continuous improvement and are eager to design industry-leading support practices that enhance the client experience.
What you'll do
As the Manager of Client Success, you will lead a team of Client Success Managers, guiding them in delivering high-impact consultation and support to clients. You will oversee all aspects of the customer lifecycle, ensuring that clients achieve their business objectives and grow their spend on the StackAdapt platform. Your role will involve driving efficiencies and improving business performance through data analysis and strategic planning. You will collaborate closely with other departments to design the next generation of service at StackAdapt, ensuring that your team is equipped to provide world-class customer experiences at scale. You will also be responsible for mentoring your team, fostering a culture of growth and development, and implementing best practices that enhance client satisfaction.
What we offer
At StackAdapt, we prioritize a remote-first culture that allows you to work from anywhere in the United States. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a forward-thinking company that values innovation and collaboration, working with a talented team dedicated to driving measurable results for clients. Join us in shaping the future of marketing technology and making a significant impact on our clients' success.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at StackAdapt.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
StackAdapt is hiring a Manager of Client Success to lead a team in providing exceptional customer service and support. You'll work with clients to drive business objectives and enhance their experience with the StackAdapt platform. This role requires strong leadership and a data-driven approach.
Customer Success Manager
Attentive is hiring a Manager for their Customer Success team focused on New Verticals. You'll lead a team of Customer Success Managers to enhance customer relationships across various industries. This role requires strong leadership and strategic thinking skills.
Customer Success Manager
AiDash is seeking a Customer Success Manager to drive long-term success for strategic North American customers. You'll be the primary point of contact for a portfolio of active SaaS accounts, ensuring customer satisfaction and engagement. This role requires strong relationship-building skills and a commitment to delivering meaningful outcomes.