It Support • Lead

Who you are

You have a strong background in IT support and team leadership, with experience managing technical teams to ensure optimal performance and collaboration. You understand the importance of providing reliable technical resources to employees, enabling them to work effectively from anywhere. Your leadership style is hands-on, and you prioritize clear communication and teamwork to achieve shared goals.

You are adaptable and thrive in a dynamic environment, where you can implement new systems and manage hardware effectively. You appreciate the value of a diverse workplace and are committed to fostering an inclusive culture where every team member feels valued and empowered.

What you'll do

As the Team Lead for Digital Workplace Operations, you will oversee two small teams, ensuring that priorities are clear and collaboration is effective. You will manage the IT Helpdesk services, implement new systems, and handle hardware management to equip your colleagues with the tools they need to succeed. Your role will involve setting clear objectives for your teams and ensuring that all technical issues are addressed promptly and efficiently.

You will also be responsible for developing and maintaining processes that enhance the overall efficiency of the Digital Workplace team. This includes regular assessments of team performance and identifying areas for improvement. You will work closely with other departments to ensure that the technical needs of the organization are met and that employees can work seamlessly, whether in the office or remotely.

What we offer

Statista provides a supportive work environment with opportunities for career development and training. You will enjoy flexible working hours and the option to work from abroad for up to 30 days a year. Our international team regularly engages in team events, fostering a strong sense of community. We also prioritize mental health support through initiatives like OpenUp, ensuring that our employees have access to the resources they need to thrive both personally and professionally.