Business Operations • Entry-Level

Who you are

You are enthusiastic about precision medicine and have a keen interest in advancing the healthcare industry. You possess strong organizational skills and are capable of managing multiple projects simultaneously, ensuring that all activities are executed efficiently and effectively. You are resourceful and decisive, able to handle critical project-related issues without oversight. Your attention to detail ensures that all documentation is accurate and well-organized, contributing to the overall success of the team.

You have a collaborative mindset, working well with various internal stakeholders such as laboratory teams, report generation teams, and customer success teams. You understand the importance of communication and are adept at providing proactive, detailed client-facing materials for meetings. Your ability to anticipate and complete requests from clinical trial sites and other clients demonstrates your commitment to delivering high-quality service.

What you'll do

In this role, you will support the Life Sciences Sequencing Operations team by managing several biotech and pharma customer account activities. You will collect key project metrics and organize project performance to ensure that all projects meet budget and timeline requirements. Your responsibilities will include coordinating with internal stakeholders to ensure biopsy samples are moving appropriately through the lab, proactively flagging samples at risk or bottlenecks, and taking swift action to resolve any issues that arise.

You will also support the escalation and resolution of critical project-related issues, ensuring that all stakeholders are informed and engaged throughout the process. Your role will involve maintaining accurate, high-quality collateral and ensuring organized documentation across all projects and portals. You will contribute ideas and expertise to internal initiatives, helping to drive improvements and efficiencies within the team.

What we offer

At Tempus, you will be part of a team that is dedicated to transforming healthcare through technology. You will have the opportunity to work in a dynamic environment where your contributions will directly impact patient care. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.