About Teya
Empowering small businesses with seamless financial solutions
Key Highlights
- Over 300,000 business owners served
- Headquartered in London, UK
- 1,000-5,000 employees dedicated to fintech solutions
- Comprehensive services including payments and cash advances
Teya is a comprehensive financial platform designed specifically for small and growing businesses, offering services such as payment processing, loyalty programs, and cash advances. Based in London, Teya has successfully assisted over 300,000 business owners in enhancing their operations and custome...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a flexible remote work policy, fostering a healthy work-life balance....
🌟 Culture
Teya promotes a culture of innovation and customer-centricity, encouraging employees to contribute ideas that directly impact small businesses. The co...
Overview
Teya is seeking a Sales Support Agent to join their Customer Operations team in London. You'll assist independent sellers and their merchants through various communication channels, providing education about products and resolving requests.
Job Description
Who you are
You are a motivated individual with a passion for customer service and a desire to support small, local businesses. You thrive in a dynamic environment and enjoy engaging with customers through multiple communication channels. Your ability to listen and empathize with customers allows you to effectively address their needs and concerns. You are eager to learn and grow within a supportive community that values diversity and collaboration.
What you'll do
In this role, you will be part of an energetic Customer Operations team dedicated to providing world-class service. You will support over 250 independent sellers across the UK, assisting them and their merchants with inquiries and product education. Your responsibilities will include responding to customer requests, educating sellers about Teya's products, and ensuring a seamless experience for all users. You will work closely with your team to continuously improve service delivery and contribute to the overall mission of empowering small businesses.
What we offer
At Teya, you will be part of a mission-driven organization that believes in the importance of small businesses. We offer a high-energy culture that encourages continuous learning and personal development. You will have the opportunity to make a meaningful impact while working in a supportive environment that values diversity and inclusion. Comprehensive benefits are provided to ensure that you feel valued and supported in your role.
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