
About Tide
Empowering SMEs with tailored financial solutions
Key Highlights
- Over 1 million customers globally, 650,000 in the UK
- $410 million raised in funding to date
- Headquartered in the City of London, UK
- Offers a range of accountancy tools alongside business accounts
Tide is a fintech company headquartered in the City of London, UK, dedicated to providing tailored financial services for SMEs. With over 1 million customers globally and 650,000 in the UK, Tide offers a range of products including business accounts and accountancy tools. The company has raised $410...
🎁 Benefits
Tide offers a comprehensive benefits package including 25 days of paid holiday leave, flexible working arrangements, and a personal development budget...
🌟 Culture
Tide's culture is centered around addressing the needs of underserved small businesses, providing fast and affordable financial solutions. With a focu...
Overview
Tide is seeking a Senior CRM Executive for a maternity cover role to drive acquisition and engagement CRM campaigns. You'll work closely with stakeholders to analyze performance and enhance product areas. This position requires a detail-oriented and commercially focused mindset.
Job Description
Who you are
You are a detail-oriented and commercially focused professional with a strong background in CRM strategies. You thrive in environments where you can analyze data and build automation to enhance customer engagement. Your curiosity drives you to explore new ways to improve CRM campaigns and you are eager to take on the challenge of expanding product areas within Tide. You have experience in managing CRM campaigns and understand the importance of data-driven decision-making in achieving business goals.
Desirable
Experience in the banking or financial services sector would be a plus, as well as familiarity with tools and technologies that support CRM initiatives. You are comfortable working with immediate stakeholders and can effectively communicate the story of performance to the business. Your explorative nature allows you to identify opportunities for improvement and innovation in CRM practices.
What you'll do
In this role, you will own and deliver acquisition and engagement CRM campaigns, ensuring they align with Tide's objectives. You will collaborate with various teams to analyze results and derive insights that inform future strategies. Your responsibilities will include building automation processes that streamline CRM efforts and enhance customer interactions. You will also be tasked with reporting on campaign performance and making recommendations for optimization based on data analysis. As a Senior CRM Executive, you will play a crucial role in helping Tide transform the small business banking market by leveraging advanced technology and innovative solutions.
What we offer
Tide is committed to fostering a diverse and inclusive workplace where every team member can thrive. You will be part of a dynamic team that values collaboration and innovation. As a maternity cover role, this position offers a unique opportunity to make a significant impact during a critical time for the company. You will have access to professional development opportunities and the chance to contribute to a mission-driven organization that is dedicated to helping SMEs succeed. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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