About Tines
No-code automation for efficient security operations
Key Highlights
- Dublin headquarters with 201-500 employees
- $271.1 million raised across multiple funding rounds
- Serves clients like OpenTable and Box
- Series B stage, focusing on expanding technological capabilities
Tines is a Dublin-based company specializing in no-code automation for security teams, helping to streamline complex manual processes. With over $271 million raised in funding, Tines serves notable clients such as OpenTable and Box, and has established itself as a leader in the B2B security automati...
🎁 Benefits
Tines offers startup equity with an extended exercise window, matching retirement plans, and a home office setup. Employees enjoy private healthcare p...
🌟 Culture
Tines is committed to combating burnout among security analysts by providing an automation platform that enhances efficiency and allows teams to focus...
Customer Success Engineer • Mid-Level
Tines • North America - Remote
Overview
Tines is hiring a Customer Success Engineer II to help customers understand the value of workflow automation and assist them in onboarding and expanding their use cases. This role is remote and requires strong technical expertise.
Job Description
Who you are
You have a strong technical background and are passionate about helping customers realize the value of automation in their workflows. You thrive in a collaborative environment and enjoy working closely with clients to understand their needs and challenges. Your ability to communicate complex technical concepts in a clear and concise manner sets you apart. You are adaptable and can navigate various customer scenarios, providing tailored solutions that drive success. You are committed to delivering exceptional customer experiences and fostering a culture of curiosity and growth.
What you'll do
As a Customer Success Engineer II at Tines, you will be a key member of our global Customer Success organization. You will work closely with customers during their onboarding process, ensuring they understand how to leverage Tines for their specific use cases. Your role will involve assisting customers with complex scenarios and environments, providing technical expertise and guidance. You will collaborate with cross-functional teams to enhance customer satisfaction and drive product adoption. Your insights will help shape the future of our platform and improve the overall customer experience.
What we offer
At Tines, we offer a supportive and inclusive work environment where you can grow your skills and advance your career. We value simplicity, speed, and soundness in our operations and are committed to delivering exceptional results for our customers. Join us on our journey to empower organizations with intelligent workflow automation.
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