Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally with experience in workflow optimization and team leadership. Your ability to communicate effectively with clients and internal teams sets you apart, as you understand the importance of maintaining high standards in account workflows. You thrive in a collaborative environment and are skilled at managing multiple projects simultaneously, ensuring that all stakeholders are aligned and informed throughout the process.

You possess a keen eye for detail and are adept at identifying areas for improvement within existing workflows. Your analytical mindset allows you to assess the effectiveness of current practices and implement changes that enhance efficiency and client satisfaction. You are comfortable using various project management tools and methodologies to streamline processes and foster a culture of continuous improvement.

Desirable

Experience in the advertising or marketing industry is a plus, as it provides you with insights into the unique challenges faced by account teams. Familiarity with digital marketing strategies and tools can further enhance your effectiveness in this role. You are open to learning new technologies and methodologies that can improve workflow standards and contribute to the overall success of the agency.

What you'll do

As the Account Workflow Standards Supervisor at Tombras, you will be responsible for overseeing the development and implementation of workflow standards across the account management team. You will work closely with account managers to ensure that best practices are followed and that workflows are optimized for efficiency and effectiveness. Your role will involve conducting regular assessments of current workflows, gathering feedback from team members, and making recommendations for improvements.

You will facilitate training sessions and workshops to educate team members on new processes and tools, fostering a culture of collaboration and continuous learning. Your leadership will be crucial in guiding the team through transitions and ensuring that everyone is equipped to adapt to changes in workflow standards.

Collaboration with other departments, such as creative and digital marketing, will be essential to ensure that account workflows align with overall agency goals. You will serve as a point of contact for any workflow-related inquiries and will be responsible for addressing any challenges that arise.

What we offer

Tombras offers a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results for clients. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the agency. Relocation assistance may be available for the right candidate, making this an exciting opportunity for those looking to advance their careers in a vibrant city like Knoxville or Atlanta.