About Tonsser
Empowering youth footballers to showcase their talent
Key Highlights
- 1.4 million users across 10 countries
- Raised $11.6 million in funding
- Over 40% of Tonsser United alumni signed by pro clubs
- Facilitates tournaments against teams like Manchester City
Tonsser is the largest youth footballer performance app, empowering over 1.4 million players across 10 countries to track match stats and showcase their skills. Founded in Denmark, Tonsser has raised $11.6 million from notable investors, including founders of Spotify and Booking.com. The company fac...
🎁 Benefits
Tonsser offers 100% work-from-home flexibility, healthy lunch options for office-goers, and unique trips to watch Tonsser United play, enhancing the c...
🌟 Culture
Tonsser fosters a culture centered around empowering youth athletes and revolutionizing football recruitment. With a focus on decentralization, the co...
Overview
Tonsser is hiring a Customer Support Intern to join their Customer Experience team. You'll focus on solving user support tickets and enhancing user engagement through in-app content. This internship is ideal for those looking to gain experience in user support and communication.
Job Description
Who you are
You are a motivated individual eager to gain hands-on experience in customer support within the tech industry. You possess strong communication skills and a desire to understand user needs, which will help you effectively resolve support tickets and enhance user engagement. You are adaptable and willing to learn, ready to contribute to the team while gaining valuable insights into user experience and product improvement.
What you'll do
As a Customer Support Intern at Tonsser, your primary responsibility will be to address and resolve support tickets submitted by users through the app. You will engage with users to understand their concerns and provide solutions, ensuring a positive experience with the Tonsser platform. Additionally, you may have the opportunity to work on in-app content aimed at increasing user engagement and retention, contributing to the overall success of the customer experience team. This internship will provide you with invaluable experience in user support and communication, as well as insights into product development and user engagement strategies.
What we offer
This internship offers a unique opportunity to be part of a leading football app and platform focused on empowering young players. You will gain practical experience in customer support and user engagement, working alongside a dedicated team. While the internship is unpaid, the skills and knowledge you acquire will be invaluable as you pursue a career in customer experience or related fields. The internship length is two months, with ongoing recruitment, allowing you to start your journey in the tech industry with Tonsser.
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