About Tonsser
Empowering youth footballers to showcase their talent
Key Highlights
- 1.4 million users across 10 countries
- Raised $11.6 million in funding
- Over 40% of Tonsser United alumni signed by pro clubs
- Facilitates tournaments against teams like Manchester City
Tonsser is the largest youth footballer performance app, empowering over 1.4 million players across 10 countries to track match stats and showcase their skills. Founded in Denmark, Tonsser has raised $11.6 million from notable investors, including founders of Spotify and Booking.com. The company fac...
🎁 Benefits
Tonsser offers 100% work-from-home flexibility, healthy lunch options for office-goers, and unique trips to watch Tonsser United play, enhancing the c...
🌟 Culture
Tonsser fosters a culture centered around empowering youth athletes and revolutionizing football recruitment. With a focus on decentralization, the co...
Overview
Tonsser is seeking a Customer Experience Intern to join their team in London. You'll engage with users, support their needs, and contribute to community activation activities. This internship offers invaluable experience in user research and product development.
Job Description
Who you are
You are eager to learn and grow in the field of customer experience, with a passion for engaging with users and understanding their needs. You have a proactive attitude and are ready to take on various missions within the Customer Experience team, including user support, engagement, and retention. Your communication skills are strong, allowing you to effectively share insights and learnings to improve the product. You are adaptable and open to working on individual projects that contribute to the overall success of the team.
What you'll do
As a Customer Experience Intern at Tonsser, you will become an integral part of the Customer Experience team, working on diverse projects that span user support, user engagement, and user research. You will have the opportunity to communicate directly with users, gathering feedback and insights that will help shape the product. Your role will involve analyzing user interactions and visualizing their experiences to identify areas for improvement. Additionally, you will participate in community activation activities aimed at increasing user engagement and retention, ensuring that you are involved in the entire process from support to product enhancement.
What we offer
This internship provides a unique opportunity to gain hands-on experience in customer experience management within a dynamic and growing company. You will work closely with a team that values collaboration and innovation, allowing you to develop your skills in a supportive environment. While this internship is unpaid, the experience you gain will be invaluable as you pursue a career in customer experience or related fields. Tonsser is committed to creating equal conditions and opportunities for young players, and you will play a part in this mission as you contribute to the company's international expansion efforts.
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