About TravelPerk
Revolutionizing business travel for companies worldwide
Key Highlights
- Over 10,000 companies use TravelPerk, including Spotify and Uber
- $180 million raised from top investors like Kinnevik and General Catalyst
- Headquartered in Barcelona, Spain with a growing global presence
- Offers 24/7 customer support and a user-friendly platform
TravelPerk is a leading business travel platform headquartered in Barcelona, Spain, providing an all-in-one solution that combines the world's largest travel inventory with powerful management features. The platform serves over 10,000 companies, including notable clients like Spotify and Uber, and h...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a healthy work-life bala...
π Culture
TravelPerk promotes a culture of innovation and customer-centricity, encouraging teams to experiment and iterate quickly to enhance the travel experie...
Business Operations β’ Senior
TravelPerk β’ Birmingham - Remote
Skills & Technologies
Overview
TravelPerk is hiring a Senior Business Travel Consultant to enhance the experience of business travelers. You'll work with the Galileo GDS system and be part of a dedicated Customer Care team. This role requires expertise in travel management.
Job Description
Who you are
You are a dedicated Senior Business Travel Consultant with a passion for enhancing the experience of business travelers. You have extensive knowledge of the Galileo GDS system and understand the intricacies of travel management. Your experience allows you to navigate complex travel scenarios and provide exceptional service to clients.
You thrive in a customer-focused environment and are committed to delivering a 7-star experience. Your strong communication skills enable you to effectively interact with clients and colleagues, ensuring that all travel needs are met efficiently. You are detail-oriented and possess excellent problem-solving abilities, allowing you to address any issues that may arise during the travel process.
You are a team player who values collaboration and works well with others to achieve common goals. Your curiosity and proactive mindset drive you to continuously seek improvements in processes and services. You understand the importance of technology in travel management and are eager to leverage tools that enhance productivity and user experience.
Desirable
Experience with other GDS systems or travel management platforms is a plus. Familiarity with travel industry trends and regulations will further enhance your ability to provide top-notch service.
What you'll do
In this role, you will be responsible for managing business travel arrangements for clients, ensuring that all bookings are handled smoothly and efficiently. You will utilize the Galileo GDS system to create and modify travel itineraries, making sure that all client preferences and requirements are met. Your expertise will be crucial in providing support during the booking process and addressing any travel-related inquiries.
You will collaborate closely with the Customer Care team to enhance the overall travel experience for clients. This includes identifying opportunities for process improvements and implementing solutions that streamline operations. You will also be involved in training and mentoring junior team members, sharing your knowledge of the travel industry and best practices.
Your role will require you to stay updated on industry trends and changes, ensuring that you can provide informed recommendations to clients. You will also engage with clients to gather feedback on their travel experiences, using this information to drive continuous improvement in service delivery.
What we offer
At TravelPerk, we offer a dynamic work environment where you can make a real impact on how businesses manage travel. You will be part of a diverse team that values innovation and collaboration. We provide opportunities for professional growth and development, allowing you to expand your skills and advance your career in the travel industry.
We believe in the importance of work-life balance and offer flexible working arrangements to support your needs. Our commitment to employee well-being is reflected in our supportive company culture and comprehensive benefits package. Join us in transforming the travel experience for businesses worldwide.
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