About TravelPerk
Revolutionizing business travel for companies worldwide
Key Highlights
- Over 10,000 companies use TravelPerk, including Spotify and Uber
- $180 million raised from top investors like Kinnevik and General Catalyst
- Headquartered in Barcelona, Spain with a growing global presence
- Offers 24/7 customer support and a user-friendly platform
TravelPerk is a leading business travel platform headquartered in Barcelona, Spain, providing an all-in-one solution that combines the world's largest travel inventory with powerful management features. The platform serves over 10,000 companies, including notable clients like Spotify and Uber, and h...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a healthy work-life bala...
π Culture
TravelPerk promotes a culture of innovation and customer-centricity, encouraging teams to experiment and iterate quickly to enhance the travel experie...
Customer Support β’ Entry-Level
TravelPerk β’ Birmingham
Overview
TravelPerk is hiring a Customer Care Agent to enhance the experience of business travelers. You'll be part of a crucial team that supports the company's growth and success. This role is ideal for those passionate about customer service.
Job Description
Who you are
You are a dedicated individual with a passion for enhancing the experience of business travelers. You thrive in a customer-centric environment and understand the importance of providing exceptional service. Your ability to communicate effectively and empathize with customers sets you apart. You are eager to learn and grow within a dynamic team, contributing to the overall success of the company.
What you'll do
As a Customer Care Agent at TravelPerk, you will play a vital role in supporting our customers throughout their travel journey. You will assist with inquiries, resolve issues, and ensure that our clients have a seamless experience. Your responsibilities will include responding to customer queries via various channels, providing information about our services, and troubleshooting any problems that may arise. You will work closely with other team members to continuously improve our customer service processes and contribute to a positive team environment.
What we offer
At TravelPerk, we believe in empowering our employees and providing them with the tools they need to succeed. You will have access to ongoing training and development opportunities to enhance your skills. We foster a collaborative and inclusive culture where everyone's contributions are valued. Join us and be part of a team that is dedicated to making a real impact in the travel industry.
Interested in this role?
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