Customer Support • Entry-Level

Who you are

You are a customer service enthusiast with a passion for sports and a commitment to delivering exceptional experiences. You thrive in a fast-paced environment and are eager to be the first touchpoint for users, ensuring their needs are met with professionalism and care. Your excellent communication skills allow you to connect with customers effectively, enhancing their experience with DAZN. You understand the importance of being part of a team that plays a crucial role in the company's success, and you are ready to contribute positively to the customer service team.

What you'll do

As a Customer Service Agent at DAZN, you will be responsible for providing top-notch support to customers around the globe. You will handle inquiries, resolve issues, and ensure that every customer interaction reflects DAZN's commitment to excellence. Working in a 24/7 environment, you will adapt to various customer needs and provide timely solutions. Your role will involve using your problem-solving skills to enhance customer satisfaction and maintain DAZN's reputation as the number one live sports destination. You will also participate in training and development opportunities to continuously improve your skills and knowledge about DAZN's offerings.

What we offer

DAZN provides a supportive work environment where you can grow your career in customer service. You will have access to DAZN's services, including an annual performance-related bonus and resources for learning and development. The company values a family-friendly community and offers access to a workplace mental health platform to support your well-being. Join us in Hyderabad, the beautiful "City of Pearls," and be part of a team that is changing the game for sports fans worldwide.