Trustpilot

About Trustpilot

Empowering trust through authentic consumer reviews

🏢 Tech👥 501-1000 employees📅 Founded 2007📍 København K, København💰 $179.2m3.9
B2CB2BMarketplaceMarketingReviewsCommunity

Key Highlights

  • Over 167 million reviews across 714,000+ websites
  • Successful IPO in 2021, raising $179.2 million
  • Headquartered in København with 501-1000 employees
  • Partnership with Veriff for identity verification services

Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...

🎁 Benefits

Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...

🌟 Culture

Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...

Skills & Technologies

Overview

Trustpilot is seeking a Senior Product Designer to lead design strategy for critical user experiences. You'll work closely with cross-functional teams to enhance conversion rates and optimize user interactions. This role requires strong design skills and experience in user research.

Job Description

Who you are

You are an experienced Senior Product/UX Designer with a strong portfolio showcasing your ability to design complex, high-impact features. You have a deep understanding of user-centered design principles and can navigate complex initiatives to improve conversion rates and user experiences. Your hands-on craft is complemented by your ability to influence product strategy and execution through collaboration with cross-functional teams.

You have a proven track record of conducting user research and usability testing, allowing you to create well-crafted design proposals that align stakeholders and clarify project scope. Your experience includes leveraging AI-powered features to enhance user interactions, particularly in tools related to review management. You are comfortable working in a fast-paced environment and are eager to contribute to a high-growth company.

What you'll do

In this role, you will lead the design strategy and execution for the Reviews & Core squad at Trustpilot. You will take full ownership of the design process, from initial problem framing to delivery, ensuring that user experiences are optimized for efficiency and effectiveness. You will partner closely with Product Managers, Engineers, and Researchers to shape product strategy and execution, using your influence to drive alignment across teams.

You will be responsible for designing and optimizing user experiences, particularly focusing on AI-powered features that enhance communication and review management tools. Conducting user research and usability testing will be key to your role, as you gather insights to inform your design decisions and validate your proposals. You will create design proposals that effectively communicate your rationale and align stakeholders, ensuring clarity in project scope and objectives.

What we offer

At Trustpilot, you will be part of a mission-driven team that is dedicated to becoming the universal symbol of trust. We offer a collaborative and inclusive work environment where your contributions will have a direct impact on our users and the business. You will have the opportunity to work on high-visibility projects that are critical to our success, and we encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of trust.

Interested in this role?

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