Trustpilot

About Trustpilot

Empowering trust through authentic consumer reviews

🏢 Tech👥 501-1000 employees📅 Founded 2007📍 København K, København💰 $179.2m3.9
B2CB2BMarketplaceMarketingReviewsCommunity

Key Highlights

  • Over 167 million reviews across 714,000+ websites
  • Successful IPO in 2021, raising $179.2 million
  • Headquartered in København with 501-1000 employees
  • Partnership with Veriff for identity verification services

Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...

🎁 Benefits

Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...

🌟 Culture

Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...

Skills & Technologies

Overview

Trustpilot is hiring a Senior Product Designer to lead design strategy for critical user experiences. You'll work closely with cross-functional teams to enhance conversion rates and optimize user interactions. This role requires strong design skills and experience in user research.

Job Description

Who you are

You are an experienced Senior Product Designer with a strong background in UX design and a passion for creating user-centered experiences. You have a proven track record of leading design initiatives that drive business impact, and you thrive in collaborative environments where you can partner with Product Managers, Engineers, and Researchers to shape product strategy. Your hands-on craft is complemented by your ability to navigate complex design challenges, particularly in improving conversion rates and user engagement.

You possess a deep understanding of user research methodologies and usability testing, allowing you to gather insights that inform your design decisions. You are skilled in creating well-crafted design proposals that effectively communicate your rationale and align stakeholders around a shared vision. Your experience with AI-powered features and tools enhances your ability to design innovative solutions that meet user needs and business goals.

What you'll do

In this role, you will lead the design strategy and execution for complex, high-impact features within the Trustpilot ecosystem. You will take full ownership of the design process, from initial problem framing through to delivery, ensuring that user experiences are optimized for efficiency and effectiveness. You will leverage AI-powered features to enhance tools like inboxes and communication experiences, helping businesses manage their reviews more effectively.

You will collaborate closely with cross-functional teams, using your influence to shape product strategy and execution. Conducting user research and usability testing will be key components of your role, as you seek to understand user needs and pain points. You will create design proposals that not only clarify scope but also inspire and engage stakeholders, driving alignment across the organization.

What we offer

At Trustpilot, you will be part of a high-growth, profitable company with a mission to become the universal symbol of trust. You will work in a dynamic environment where your contributions directly impact the user experience and business outcomes. We offer competitive compensation and opportunities for professional growth within a supportive team culture. Join us in shaping the future of trust and user experiences.

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