About Typeform
People-friendly forms that engage and convert
Key Highlights
- 125,000+ paying customers including Airbnb and HubSpot
- $187.2 million raised in Series C funding
- Generates over 500 million interactions annually
- Remote workforce of 450 employees with global expansion plans
Typeform, headquartered in Sant Martà de Provençals, Barcelona, is a leading SaaS company specializing in conversational forms and surveys that enhance online engagement. With over 125,000 paying customers, including brands like Airbnb and HubSpot, Typeform generates over 500 million interactions an...
π Benefits
Typeform offers flexible working hours, a learning and development budget, 23 days of holiday (excluding bank holidays), work-from-home opportunities,...
π Culture
Typeform fosters a remote-friendly culture that emphasizes user experience and product innovation. The company values accessibility and integration, e...
Customer Operations β’ Mid-Level
Typeform β’ United States - Remote
Overview
Typeform is seeking a Customer Onboarding Specialist (Enterprise, Research) to partner with Enterprise customers in adopting their new product offering. You'll leverage your research skills to guide customers through onboarding and ensure they see value from Typeform. This role is ideal for someone with a background in research.
Job Description
Who you are
You have experience in research or are currently a researcher, and you want to apply that skill set in a customer-facing role. You understand the importance of guiding customers through thoughtful onboarding and helping them design strong initial use cases. Your research mindset allows you to ensure that customers quickly see the value of Typeform as a research platform. You are passionate about delivering exceptional results and thrive in a collaborative environment.
What you'll do
In this role, you will lead the onboarding process for new Enterprise customers, particularly those in research-led organizations. You will partner with these customers to help them confidently launch, scale, and mature their research programs on Typeform. Your responsibilities will include guiding customers through the onboarding process, providing insights on best practices, and ensuring they have a smooth transition to using Typeform's platform. You will also work closely with internal teams to relay customer feedback and improve the onboarding experience.
What we offer
Typeform offers a supportive and inclusive work environment where diversity is celebrated. You will have the opportunity to work remotely while being part of a dynamic team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds to contribute to our mission.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Typeform.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success
Chatmeter is hiring a Customer Onboarding Specialist to lead clients through their onboarding journey. You'll ensure software setup and goal alignment while delivering exceptional customer experiences. This position requires a proactive and organized individual.
Customer Operations
PushPress is hiring a Customer Onboarding Specialist to guide new clients through their initial setup and ensure a smooth onboarding experience. You'll utilize tools like Intercom and HubSpot to accelerate client value. This role is ideal for those with strong project management and customer education skills.
Customer Success
HubSpot is hiring a Customer Onboarding Specialist to support clients in the Japanese market with onboarding and consulting services. You'll leverage your knowledge of CRM and customer success to help clients achieve their business goals.