Claims Lead • Lead

Who you are

You are a seasoned professional with a proven track record in claims management and leadership. You thrive in a fast-paced environment and are eager to tackle complex challenges while implementing innovative process improvements. Your strategic vision allows you to make a meaningful impact on claims outcomes, and you are passionate about leading high-performing teams. You understand the importance of aligning team goals with organizational objectives and are committed to delivering exceptional customer service. You possess strong collaboration skills, enabling you to work effectively with cross-functional teams and contribute to a positive workplace culture.

What you'll do

In this role, you will lead and manage a team of Claims Advocates, driving performance and operational excellence within the US & Canada Claims operation. You will ensure high-quality claims management through day-to-day oversight and leadership, aligning your team with organizational goals and executing strategic initiatives effectively. You will collaborate closely with the Claims Leadership team based in Phoenix, Arizona, and will be responsible for fostering a culture of continuous improvement and accountability within your team. Your role will involve addressing evolving challenges and contributing to groundbreaking strategies that redefine industry standards. You will also be expected to engage in performance management and provide coaching to your team members to help them achieve their professional goals.

What we offer

Uber offers a unique opportunity to diversify your career while leading a high-performing team. This hybrid role requires 60% onsite attendance at our Phoenix office, allowing for both in-person engagement and the flexibility of remote work. You will be part of a dynamic and impactful environment where your leadership skills can shine and make a difference in the claims management landscape.