About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is hiring a Consumer Operations Associate for the APAC Mobility team to drive rider growth and engagement. You'll focus on evaluating consumer growth health and developing analytical frameworks. This role requires strong analytical skills and a collaborative mindset.
Job Description
Who you are
You have experience in operations or customer engagement, ideally within a fast-paced environment — you understand the importance of tracking performance metrics and driving growth initiatives. Your analytical mindset allows you to dive deeply into areas of risk and opportunity, enabling you to spearhead scalable interventions that enhance consumer experiences.
You are a collaborative team player who enjoys working closely with cross-functional teams — your ability to communicate effectively ensures that you can hold yourself and partner teams accountable for expected results. You thrive in environments where you can develop frameworks to evaluate success and drive strategic initiatives.
What you'll do
In this role, you will focus on tracking and growing high-priority consumer segments within the APAC region — your efforts will directly contribute to the acceleration of rider growth and engagement. You will evaluate consumer growth health, tracking performance against targets, and ensuring accountability across teams.
You will develop analytical frameworks to support growth initiatives, diving into data to identify trends and opportunities for improvement. Your insights will help shape strategies that enhance rider acquisition, onboarding, retention, and loyalty. You will collaborate closely with country teams and global partners to implement best practices and drive impactful results.
What we offer
At Uber, you will be part of a dynamic team that is focused on transforming the mobility landscape in the APAC region. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a supportive environment that values innovation and collaboration, allowing you to make a meaningful impact on our consumer operations.
Join us in our mission to enhance rider experiences and drive growth in one of our most exciting regions. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need.
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