About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is hiring an Implementation Specialist for their Uber for Business team in Warsaw. You'll be responsible for the successful launch of new accounts and ensuring customer satisfaction. This role requires strong communication skills and the ability to manage client relationships effectively.
Job Description
Who you are
You have experience in customer success or account management, ideally within a tech or service-oriented environment. You excel at understanding client needs and translating them into actionable plans. Your communication skills are top-notch, allowing you to facilitate discussions and build strong relationships with clients. You are detail-oriented and organized, ensuring that every aspect of the implementation process is executed flawlessly. You thrive in a collaborative environment, working closely with sales and account management teams to drive customer satisfaction and revenue growth. You are adaptable and can navigate the complexities of launching new accounts in a fast-paced setting.
What you'll do
As an Implementation Specialist, you will lead the onboarding process for new Uber for Business customers in Poland. You will work directly with clients to understand their goals and objectives, facilitating calls and meetings to align on partnership expectations. Your role will involve creating new company profiles, drafting communications, and submitting necessary documentation to ensure a smooth launch. You will conduct training sessions, both in-person and virtually, to help clients navigate the Uber for Business platform effectively. After the initial launch, you will continue to support clients by monitoring their adoption and usage, ensuring they achieve their employee adoption goals. You will set timelines and coordinate with clients to ensure a seamless implementation experience.
What we offer
At Uber, you will be part of a dynamic team that values collaboration and innovation. We offer competitive compensation and benefits, including opportunities for professional development and growth within the company. You will have the chance to work with a diverse group of clients and contribute to the success of their businesses through our platform. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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