Implementation Specialist • Mid-Level

Who you are

You have outstanding organizational skills and the ability to balance attention to detail with swift execution — you thrive in environments where quick and seamless implementation is key to success. Your strong communication and interpersonal skills enable you to interact effectively with clients and team members alike, ensuring that everyone is aligned on the best implementation strategies. You are adept at managing large initiatives and have a proven track record of driving revenue through client retention and cross-selling strategies.

What you'll do

As an Implementation Specialist, you will be responsible for onboarding customers to the Uber for Business dashboard, ensuring they can effectively utilize the platform to manage their employee trips, expenses, and other related activities. You will lead the execution of post-sales and adoption programs, working closely with internal teams to share best practices and recommendations that enhance the customer experience. Your role will involve retaining and driving revenue within top clients, focusing on adoption and cross-selling strategies to maximize account penetration. You will collaborate with team members to execute the best implementation strategies, ensuring that clients receive exceptional service and support throughout their journey with Uber for Business.

What we offer

Uber provides a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work in a hybrid setting, collaborating in-person with your team in our incredible Santiago office three days a week. We encourage our employees to utilize the office on additional days if they desire, fostering a collaborative and engaging workplace culture.