Growth Manager • Lead

Who you are

You have a proven track record in managing acquisition strategies, particularly in fast-paced environments. Your experience includes overseeing large teams and influencing partners to achieve business goals. You are structured and resilient, capable of turning complex problems into actionable workflows. You thrive in dynamic marketplaces and understand the unique challenges of the Latin American SMB market.

You possess strong operational leadership skills, enabling you to implement clear processes and drive accountability. Your ability to adapt global strategies to local contexts is essential for success in this role. You are comfortable diving into the details of daily operations and identifying areas for improvement.

Desirable

Experience in managing BPO operations is a plus, as is familiarity with sales funnel optimization. You are data-driven and can leverage analytics to inform your strategies. A background in digital sales or marketing would be beneficial, as would experience in the tech industry.

What you'll do

As the LatAm Acquisition Program Lead, you will own the full acquisition strategy for the region. This involves adapting global playbooks to fit the unique realities of the Latin American market. You will guide BPO partners, setting standards for coaching routines and quality assurance processes to ensure efficiency and quality in operations.

You will work closely with cross-functional teams, including Strategy, Product, and Analytics, to identify and resolve funnel friction points. Your hands-on involvement will be crucial in implementing practical operational fixes to enhance inbound routing and outbound scripts.

Your role will require you to influence partners and drive accountability through effective communication and leadership. You will be responsible for overseeing sizable teams through BPO structures, ensuring that they deliver on the acquisition strategy while maintaining high standards of performance.

What we offer

Uber provides a collaborative work environment where you can make a significant impact on merchant growth across Latin America. You will have the opportunity to work with a diverse team and contribute to the evolution of the acquisition engine in a dynamic marketplace. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.