About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is hiring a Customer Success Manager for Uber Direct in Warsaw, Poland. You'll drive growth and operational efficiency for key accounts while utilizing data to enhance performance. This role requires strong analytical skills and the ability to manage stakeholder relationships.
Job Description
Who you are
You have a strong background in customer success or account management, with a proven track record of driving growth and improving operational efficiency. Your analytical mindset allows you to quantify initiatives and prioritize those with the highest return on investment. You thrive in fast-paced environments and can navigate ambiguity with ease, ensuring that you align stakeholders with competing priorities. Your ability to build long-term relationships with key accounts is essential, as you will be the main point of contact for clients from Store Manager to HQ.
You possess excellent communication skills, enabling you to influence and engage with various stakeholders effectively. Your experience in the logistics or delivery ecosystem will help you understand the nuances of the Polish market, allowing you to define standards for on-demand logistics. You are proactive and can think on your feet, adapting quickly to changing circumstances and challenges.
What you'll do
In this role, you will develop growth plans in conjunction with your assigned accounts, focusing on expanding their business through effective marketing and operational support. You will analyze performance metrics to ensure that initiatives are prioritized based on their potential impact. Building long-term relationships with key accounts will be a significant part of your responsibilities, as you work to improve their operations and optimize commercials. You will also be tasked with driving growth through same-location sales and supporting expansion into new locations.
Your analytical approach will guide your decision-making, allowing you to quantify the success of your initiatives and adjust strategies as needed. You will collaborate closely with various teams to ensure that the delivery service meets the needs of merchants and their customers. Your ability to stay steady under pressure will be crucial as you navigate the complexities of the delivery ecosystem in Poland.
What we offer
Uber provides a dynamic work environment where you can make a significant impact on the success of our partners. You will have the opportunity to work with a talented team and contribute to the growth of Uber Direct in Poland. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in redefining the logistics landscape and delivering exceptional service to our partners.
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