About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Skills & Technologies
Overview
Uber is hiring a Senior Strategic Operations Associate to scale their global merchant self-serve business. You'll work with data analysis and strategic initiatives to enhance merchant acquisition and engagement. This role requires strong analytical skills and experience in operations.
Job Description
Who you are
You have a strong background in operations and strategy, with at least 5 years of experience in a similar role. Your analytical skills are top-notch, allowing you to monitor performance and derive actionable insights that shape business strategies. You excel in stakeholder management and have a knack for data-driven storytelling, making you an effective communicator across teams. You understand the importance of product-led growth and have experience in driving operational improvements.
You are comfortable collaborating with cross-functional teams, including marketing, product, and sales operations. Your ability to influence product vision and simplify processes is a key asset. You thrive in a hybrid work environment, balancing in-office collaboration with remote flexibility. You are passionate about enhancing customer experiences and driving business success through strategic initiatives.
What you'll do
In this role, you will program manage the execution of strategic initiatives across various teams to deliver a best-in-class self-serve experience for Uber merchants. You will harness your analytical skills to monitor performance metrics and present insights to stakeholders, shaping the overall strategy for merchant acquisition. Partnering with the product team, you will drive automation of the self-serve experience, ensuring that the voice of the customer is represented in all initiatives. Your responsibilities will include defining and executing strategies that enhance onboarding and engagement, as well as collaborating with marketing to optimize performance marketing efforts.
What we offer
Uber provides a dynamic work environment where you can make a significant impact on the business. You will have the opportunity to work with a talented team and contribute to one of the fastest-growing acquisition channels in the Delivery business. The role offers a competitive salary and benefits package, along with the flexibility to work in a hybrid model, allowing you to balance in-office collaboration with remote work. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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