Uber

About Uber

Reimagining transportation for a better world

🏢 Tech👥 1001+ employees📅 Founded 2009📍 Mission Bay, San Francisco, CA💰 $15.8b3.9
B2CTravelMarketplaceTransportRidesharingDelivery

Key Highlights

  • Public company (NYSE: UBER) since May 2019
  • Completed over 1.5 billion trips globally
  • Generated $4.8B in revenue from Uber Eats in 2020
  • Raised $15.8 billion in funding

Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...

🎁 Benefits

Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...

🌟 Culture

Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...

Uber

Strategy & Operations Mid-Level

UberToronto - On-Site

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Skills & Technologies

Overview

Uber is hiring a Strategy and Operations Manager to lead the strategy for a core pillar of the Uber Eats marketplace. You'll optimize eater retention, merchant profitability, or courier marketplace reliability using data-driven decision-making. This role requires strong analytical skills and experience in marketplace operations.

Job Description

Who you are

You have 5+ years of experience in strategy and operations, ideally within a marketplace environment — you've successfully managed business segments and understand the intricacies of balancing multiple stakeholders. Your analytical skills are top-notch, allowing you to leverage data to drive decisions and optimize performance metrics.

You possess a strong understanding of marketplace dynamics, including pricing strategies and customer retention — you've designed and executed A/B tests to validate your hypotheses and improve user engagement. Your ability to communicate effectively with cross-functional teams ensures that you can bridge the gap between product and operations seamlessly.

What you'll do

In this role, you will own the end-to-end strategy for your marketplace segment, identifying growth opportunities and building operational playbooks to capture them. You will manage the strategic deployment of incentives and pricing levers, analyzing elasticity to balance growth with sustainable unit economics. Your focus will be on performance management, owning the core KPIs for your business area and driving significant improvements.

You will design and execute rigorous A/B experiments to optimize marketplace behavior, using data to decide whether to pivot, kill, or scale initiatives. Partnering with Global Product teams, you will launch and localize new features in the Canadian market, ensuring that they align with local needs and preferences. Your role will be pivotal in shaping how Canadians eat and shop through the Uber Eats platform.

What we offer

At Uber, we provide a collaborative environment where your contributions directly impact our marketplace's success. You will have the opportunity to work with a talented team dedicated to innovation and excellence. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need to drive our mission forward.

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