About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Skills & Technologies
Overview
Uber is hiring a Senior Strategy and Operations Manager to lead the strategy for their marketplace segments. You'll optimize eater retention, merchant profitability, and courier marketplace reliability using data-driven decision-making. This role requires strong analytical skills and experience in marketplace operations.
Job Description
Who you are
You have 5+ years of experience in strategy and operations, ideally within a marketplace environment. You possess strong analytical skills and are comfortable using data to drive decisions and optimize performance across various business segments. Your experience includes managing key performance indicators and driving improvements in metrics such as LTV, churn, and reliability.
You are adept at designing and executing A/B experiments to test hypotheses and optimize marketplace behavior. Your ability to collaborate with cross-functional teams, including product and operations, allows you to effectively bridge the gap between strategy and execution. You thrive in a fast-paced environment and are passionate about using data to solve complex problems.
Desirable
Experience in the food delivery or e-commerce industry is a plus. Familiarity with pricing strategies and promotional spend management will help you excel in this role. You have a track record of successfully launching and localizing features in a competitive market.
What you'll do
In this role, you will own the end-to-end strategy for your marketplace segment, identifying growth opportunities and building operational playbooks to capture them. You will manage the strategic deployment of incentives and pricing levers, analyzing elasticity to balance growth with sustainable unit economics. Your responsibilities will include owning the core KPIs for your business area and driving significant improvements in performance.
You will partner with global product teams to launch and localize new features in the Canadian market, ensuring they meet the needs of local users. Your role will require you to design and execute rigorous A/B experiments to optimize marketplace behavior, using data to decide whether to pivot, kill, or scale initiatives. You will be the
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