
About Upstart
Revolutionizing lending with AI-driven insights
Key Highlights
- Raised $135.7 million in Series D funding
- Over 100 banking partners, connecting millions of consumers
- 90%+ loan automation rate, enhancing efficiency
- Offers personal, auto, and home-equity loans
Upstart is an AI lending marketplace headquartered in South San Mateo, California, connecting millions of consumers with over 100 banks and credit unions. The company has raised $135.7 million in Series D funding and facilitates billions in loan originations by using advanced AI models to assess cre...
🎁 Benefits
Upstart offers comprehensive health plans, a 401k plan, generous vacation policy, flexible time off, parental leave, and family forming benefits throu...
🌟 Culture
Upstart fosters a culture focused on leveraging technology to democratize access to credit. With a strong emphasis on AI-driven solutions, the company...
Overview
Upstart is seeking a Principal Product Manager focused on Engagement to lead user activity and retention strategies. You'll work on creating exceptional customer experiences in the AI lending marketplace. This role requires a strong background in product management.
Job Description
Who you are
You have extensive experience in product management, ideally with a focus on user engagement and retention strategies. You understand the importance of creating seamless product experiences that drive user activity and repeat usage. Your background includes working closely with cross-functional teams to deliver customer-centric solutions that align with business goals.
You are data-driven and have a strong ability to analyze user behavior and feedback to inform product decisions. You thrive in collaborative environments and enjoy partnering with engineering and design teams to create innovative solutions. Your leadership skills enable you to guide teams towards achieving strategic objectives while fostering a culture of inclusivity and growth.
Desirable
Experience in the fintech or AI sectors is a plus, as is familiarity with lending products. You have a track record of successfully launching products that enhance user engagement and satisfaction. Your ability to communicate effectively with stakeholders at all levels will be key to your success in this role.
What you'll do
As the Principal Product Manager for Engagement at Upstart, you will lead initiatives aimed at enhancing user activity and retention. You will be responsible for defining the product vision and strategy for user engagement, ensuring alignment with Upstart's overall growth objectives. Your role will involve conducting user research and analyzing data to identify opportunities for improvement in the customer journey.
You will collaborate with engineering and design teams to develop and implement features that enhance the user experience. This includes prioritizing the product backlog, defining user stories, and ensuring that the team delivers high-quality solutions on time. You will also work closely with marketing to develop go-to-market strategies that effectively communicate the value of Upstart's offerings to potential users.
In addition, you will monitor key performance indicators to assess the impact of your initiatives and make data-driven decisions to optimize product performance. You will be a key advocate for the user within the organization, ensuring that their needs and preferences are at the forefront of product development.
What we offer
At Upstart, we offer a flexible remote work environment, allowing you to work from anywhere in the United States. You will be part of a mission-driven company that is committed to expanding access to affordable credit through innovative technology. We provide competitive compensation and benefits, including opportunities for professional development and growth within the organization. Join us in making a meaningful impact in the lending industry.
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