About Vanta
The AI platform for effortless trust management
Key Highlights
- Valuation of $4.15B after $150M Series C funding
- Over 1,000 employees dedicated to security compliance
- Headquartered in Civic Center, San Francisco, CA
- Helps startups achieve SOC 2 and ISO 27001 compliance
Vanta is a leading AI trust management platform headquartered in Civic Center, San Francisco, CA. The company specializes in helping startups streamline their security auditing processes, enabling them to achieve compliance with standards like SOC 2 and ISO 27001. With over 1,000 employees and a val...
π Benefits
Vanta offers comprehensive medical, dental, and vision coverage for employees and their dependents, along with a competitive PTO policy. Employees enj...
π Culture
Vanta's culture is centered around efficiency and innovation in security compliance. By focusing on startups, Vanta fosters a unique environment that ...
Customer Success Manager β’ Lead
Vanta β’ United States - Remote
Overview
Vanta is seeking a Manager of Partner Customer Success to lead a team focused on driving adoption and retention across their partner ecosystem. This role requires strong leadership skills and the ability to develop scalable processes.
Job Description
Who you are
You have a proven track record in customer success management, ideally with experience in leading teams that drive customer value and operational excellence. You thrive in solving ambiguous problems and have a knack for building structure in fast-scaling environments. Your leadership style fosters a culture of customer obsession and accountability, and you excel at collaborating with cross-functional teams. You understand the importance of developing scalable processes and are passionate about coaching high-performing teams to deliver exceptional outcomes. You are based on the U.S. East Coast and are comfortable working in a remote setting.
What you'll do
As the Manager of Partner Customer Success at Vanta, you will lead and inspire a team of Partner Customer Success Managers. Your primary responsibility will be to drive adoption, value, and retention across Vantaβs partner ecosystem, which includes partners serving customers in both SMB and Enterprise segments. You will shape the future of Partner Customer Success at Vanta by developing scalable processes and collaborating deeply with stakeholders across Sales, Product, Support, Operations, and Partnerships. You will take strategic ownership of a rapidly expanding program and help craft the long-term vision for how Vanta partners deliver exceptional customer outcomes. Your role will involve hiring, coaching, and developing your team to ensure they consistently deliver customer value and maintain strong partner relationships.
What we offer
Vanta offers a supportive and collaborative work environment where you can thrive as a leader. You will have the opportunity to work with a kind and talented team dedicated to helping businesses earn and prove trust. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in our mission to make security continuous and transparent for thousands of companies worldwide.
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