Business Operations • Lead

Who you are

You have a strong interest in people management and a process-oriented mindset, which allows you to effectively lead a remote team of over 50 freelancers. Your excellent work ethic drives you to improve process efficiency and reduce defects in operations. You thrive in an international environment and enjoy working with autonomy, whether from home or in the office. You are committed to delivering operational metrics associated with your processes and results while keeping your team engaged and motivated.

You understand the importance of designing business processes and driving process improvements. Your experience in managing teams equips you with the skills to remove barriers for your team members, ensuring they can execute their tasks effectively. You are a servant leader who values collaboration and communication with managers, analysts, and researchers, fostering a positive work culture.

What you'll do

As a Team Lead for Data Operations at Veeva Systems, you will oversee a remote team responsible for rule-based web research. Your primary focus will be on designing and controlling business processes while supporting their execution. You will implement process improvements and technology enhancements to drive efficiency within your team. Your role will involve planning and controlling these processes, ensuring that your team can work effectively and meet operational goals.

You will be responsible for delivering operational metrics that reflect the performance of your processes. This includes analyzing data to identify areas for improvement and implementing strategies to enhance productivity. You will work closely with your team to foster engagement and ensure that they have the resources they need to succeed. Your leadership will be crucial in creating a supportive environment where team members can thrive and contribute to the company's mission of transforming the life sciences industry.

What we offer

Veeva Systems is a mission-driven organization that values flexibility and work-life balance. As a Work Anywhere company, you will have the option to work from home or in one of our offices, allowing you to thrive in your ideal environment. We are committed to making a positive impact on our customers, employees, and communities, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to help life sciences companies bring therapies to patients faster.