Business Operations • Lead

Who you are

You have a strong interest in people management and a process-oriented mindset, which allows you to effectively lead a remote team of over 50 freelancers. Your excellent work ethic drives you to improve process efficiency and reduce defects in operations. You thrive in an international environment and enjoy working autonomously, whether from home or in the office. Your ability to engage and motivate your team is key to your success in this role.

You understand the importance of operational metrics and are committed to delivering results while keeping your team engaged and productive. Your experience in designing business processes and driving improvements will be essential as you navigate the challenges of managing a diverse team. You are adaptable and ready to remove barriers that may hinder your team's performance, ensuring they can focus on their tasks effectively.

What you'll do

As a Team Lead for Data Operations at Veeva Systems, you will oversee a remote team responsible for rule-based web research. Your primary focus will be on designing and controlling business processes while driving improvements in both processes and technology. You will plan and manage these operations, ensuring that your team has the support they need to succeed. Your role will involve analyzing operational metrics to identify areas for improvement and implementing strategies to enhance efficiency.

You will collaborate closely with managers, analysts, and researchers to ensure that the team's output meets the high standards expected by Veeva Systems. Your leadership will foster a positive work culture where team members feel valued and motivated to contribute to the company's mission of transforming the life sciences industry. You will also play a crucial role in shaping the future of data operations within the organization, making a significant impact on research and patient outcomes.

What we offer

Veeva Systems provides a flexible work environment that allows you to thrive in your ideal setting, whether at home or in the office. As a mission-driven organization, we are committed to making a positive impact on our customers, employees, and communities. Join us in our journey to revolutionize the life sciences industry and be part of a team that values integrity, customer success, and employee growth.