Customer Support • Entry-Level

Who you are

You are a customer-oriented individual with a passion for providing exceptional service. You possess strong communication skills in both German and English, allowing you to effectively assist customers from diverse backgrounds. You thrive in a fast-paced environment and are eager to contribute to a team focused on customer happiness. Your positive mindset and problem-solving abilities enable you to handle inquiries with ease and professionalism. You understand the importance of customer satisfaction and are committed to going the extra mile to ensure a positive experience for every customer.

What you'll do

As a Customer Service Representative at Verifone, you will be part of the Shopper Support Team, where your primary responsibility will be to handle customer inquiries via phone and other communication channels. You will assist customers with their questions and concerns regarding electronic payment solutions, ensuring they receive timely and accurate information. Your role will involve troubleshooting issues, providing guidance on product usage, and escalating complex inquiries to the appropriate departments when necessary. You will also contribute to maintaining a positive and efficient service environment, collaborating with team members to share insights and improve service delivery.

What we offer

Verifone offers a dynamic work environment where you can grow your skills and advance your career in the electronic payment technology industry. You will have the opportunity to work with a diverse team and engage with customers from around the world. We value our employees and provide ongoing training and development to help you excel in your role. Additionally, we offer competitive compensation and benefits, ensuring that you are rewarded for your contributions to our success.