It Support • Entry-Level

Who you are

You are an organized and detail-oriented individual eager to start your career in IT. You thrive in a supportive environment and are motivated to gain hands-on experience across various IT functions. You understand the importance of maintaining accurate records and are ready to contribute to the daily operations of an IT department.

You have a keen interest in technology and are excited about the opportunity to work with a team that is transforming how organizations protect their people and places. You are open to learning and growing in your role, and you are committed to delivering high-quality support to your colleagues.

Desirable

While not required, any prior experience in IT support or familiarity with computer imaging and inventory management would be beneficial. A willingness to learn and adapt to new technologies will set you apart as a candidate.

What you'll do

In this role, you will be responsible for imaging and configuring computers to support new hires and hardware replacements. You will assist in backing up computers that are subject to legal hold, ensuring that sensitive data is preserved and managed correctly. Tracking and managing IT inventory will be a key part of your responsibilities, as you will ensure that asset records are accurate and up-to-date.

You will maintain and organize the imaging room and IT storage areas, ensuring that everything is in its proper place and easily accessible. Monitoring and resolving hardware-related tickets in the IT support queue will be part of your daily tasks, allowing you to engage directly with users and help solve their technical issues.

Collaboration with IT team members will be essential as you work together to support the overall operations of the department. You will have the opportunity to learn from experienced professionals and contribute to projects that enhance the efficiency and effectiveness of IT services.

What we offer

Verkada provides a dynamic work environment where you can grow your skills and advance your career in IT. You will be part of a team that values collaboration and innovation, and you will have the chance to make a meaningful impact on the organization. As a contractor, you will gain valuable experience that can help you in your future career endeavors. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.