Senior Product Manager • Senior

Who you are

You have 5+ years of experience in product management, particularly within the technology or communications sectors — you've successfully led product strategies that align with commercial goals and marketplace dynamics. Your strong technical skills are complemented by a deep understanding of cloud communications and API solutions, allowing you to effectively communicate with both technical and non-technical stakeholders.

You possess excellent stakeholder management abilities — you can navigate complex organizational structures and build relationships across product, engineering, operations, and sales teams. Your commercial acumen enables you to identify opportunities for growth and optimization within hyperscaler marketplaces, ensuring that products are easy to discover and purchase.

You are data-driven and analytical — you leverage metrics and user feedback to inform product decisions and continuously improve marketplace offerings. Your experience with cloud platforms like AWS, Azure, and Google Cloud equips you with the knowledge to understand the nuances of each marketplace and how to position products effectively.

You thrive in collaborative environments — you enjoy working with cross-functional teams to align product strategies with business objectives. Your ability to communicate clearly and persuasively helps you advocate for product features and enhancements that drive customer engagement and satisfaction.

Desirable

Experience with omnichannel communications solutions or contact center technologies is a plus. Familiarity with agile methodologies and product development processes will help you excel in this role.

What you'll do

As the Senior Product Manager for Hyperscaler Marketplaces at Vonage, you will own the strategy and execution of product listings across major cloud platforms. You will work closely with engineering and product teams to ensure that marketplace offerings are aligned with both customer needs and commercial objectives. Your role will involve optimizing product visibility and discoverability, ensuring that potential customers can easily find and purchase Vonage solutions.

You will act as the central point of contact for hyperscaler marketplace programs, coordinating efforts across various departments to ensure a seamless integration of Vonage products into these platforms. Your responsibilities will include defining success metrics, analyzing performance data, and making data-driven recommendations for improvements.

You will lead initiatives to enhance the customer experience within the marketplace, collaborating with marketing and sales teams to develop go-to-market strategies that resonate with target audiences. Your insights will help shape product roadmaps and prioritize features that drive engagement and conversion.

You will also be responsible for monitoring industry trends and competitor activities within the hyperscaler space, using this information to inform product positioning and strategy. Your ability to adapt to changing market conditions will be crucial in maintaining Vonage's competitive edge.

What we offer

At Vonage, we offer a dynamic work environment where innovation is at the forefront of our mission. You will have the opportunity to work with cutting-edge technologies and contribute to the evolution of cloud communications. We provide a competitive salary and benefits package, along with opportunities for professional growth and development.

Join us in our mission to empower businesses through transformative communications experiences. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be the key to our success.